Senior Product Training Specialist

The role

You will build, deliver, and facilitate cohort-based one:many training programs for customers. You will design innovative learning experiences and produce training materials to help customers adopt the connected operations platform.

What you will do

• Build, deliver and facilitate cohort-based one:many programs for customers
• Design new, innovative experiences tying together physical and digital assets
• Produce and adapt training materials in accordance with team standards
• Leverage in-house and external tools and platforms to optimize training
• Demonstrate expertise across the Samsara platform during live sessions
• Manage live session logistics including registration, delivery, and follow-up
• Collaborate with CS Scale and Education teams to shape content
• Identify common knowledge gaps and partner with Product teams to address them
• Champion and embed Samsara's cultural principles

Required qualifications

• Excellent communication, presentation, and facilitation skills
• Demonstrated experience delivering at-scale programs and live webinars or vILT to external audiences
• Excellent interpersonal skills
• Ability to build digital learning assets using AI models, authoring and editing tools
• A working grasp of instructional design
• Self-directed and analytical
• Ability to analyze engagement and impact data
• Strong prioritization skills
• An eye for detail and polish
• Comfortable working independently and as part of a team
• 3–4 years of experience teaching or delivering training
• At least 1 year in a one-to-many or scaled delivery model

Nice to have

• Familiarity with webinar and virtual classroom platforms and tools
• Experience with LMS and Community platforms, and customer education content development tools
• Background in SaaS product training

Benefits

• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health and parental leave plans

Before you apply

• Must reside in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area
• All offers are contingent upon ability to secure and maintain the legal right to work in the specified work location

About the company

Samsara is the pioneer of the Connected Operations Cloud, a platform that enables organizations to harness Internet of Things (IoT) data. The company helps improve the safety, efficiency and sustainability of physical operations.