Customer Success Account Manager - Digital

The role

The Commercial Account Manager focuses on achieving renewal targets for Commercial accounts. This person will manage 60+ renewals per quarter and work to minimize financial attrition while identifying growth opportunities.

What you will do

• Own 60+ renewals per quarter from end-to-end and exceed sales targets
• Follow a structured scenario-based forecasting methodology
• Engage with customers to identify and mitigate renewal risk and drive platform adoption at scale
• Work cross-functionally with sales teams to solve problems and ensure a successful, smooth renewal
• Contribute to an exceptional team environment
• Champion, role model, and embed Samsara’s cultural principles

Required qualifications

• 2+ years of full cycle closing sales experience
• Track record of consistent quota over-achievement
• Comfort with a rapidly changing, high-growth environment
• Empathy for customers and team members
• Highly organized
• Strong communication and presentation skills
• Familiarity with Salesforce

Nice to have

• ideally working with mid-sized businesses in a high transaction environment

Benefits

• Base salary
• Performance-based bonus/variable pay
• Equity (for eligible roles)
• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health and parental leave plans

Before you apply

• All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location

About the company

Samsara is the pioneer of the Connected Operations Cloud, a platform that enables organizations to harness Internet of Things (IoT) data. The company helps improve the safety, efficiency and sustainability of physical operations.