Enterprise Select Implementation Consultant (West)

Remote - US. Posted 7 days ago

The role

You will manage the deployment and adoption of IoT solutions for Enterprise customers. You will create launch plans, run training sessions, and track implementation progress to ensure business value.

What you will do

Manage the deployment of Samsara technology to large-scale customers.
Create launch plans and a roadmap to increase product usage.
Track implementation progress, participation, product adoption, and account health.
Run training sessions and demonstrate technology to executives and users.
Juggle multiple customer engagements in parallel.
Serve as a mentor to the wider Customer Success and Support teams.
Explain platform capabilities to customers of all types.
Embed Samsara's cultural principles.

Required qualifications

6+ years of experience in a senior Customer Success, account management, or strategic consulting role.
Experience supporting or working with technical products.
Excellent consultative skills with experience in end to end system implementations.
Proven track record of building trust and communicating with executives, Product and Engineering leadership, and users.
Bachelor’s degree from a 4-year institution.

Nice to have

Enterprise SaaS experience
Strong bias for action, the ability to think big, with insistence on high standards.
Experience serving and supporting large-scale business solutions at Fortune 500 companies.

Benefits

Flexible, employee-led remote model
Professional development stipend
Comprehensive health plans
Parental leave plans

Before you apply

Must reside in the US except the San Francisco Bay Metro Area and Washington, D.C. Metro Area.
Must be able to secure and maintain the legal right to work in the specified work location.

About the company

Samsara is the pioneer of the Connected Operations Cloud, a platform that enables organizations to harness Internet of Things (IoT) data. The company helps improve the safety, efficiency and sustainability of physical operations.