Technical Account Manager, DRAM Business Enablement

The role

You will manage customer selection of Samsung for DRAM-based memory solutions. You will drive engineering engagement for design-in and qualification through technical program management and customer relationship management.

What you will do

• Support Datacenter, PC & consumer DRAM products to customers
• Understand customer requirements for DRAM product design-in and work with Samsung HQ in Korea
• Support self-qualification activities including SI/PI and timing analysis
• Control and follow up on PCN (Product Change Notice)
• Organize QTR (Quarterly Technical Review)
• Align technology roadmaps and market overviews
• Provide first-line technical or operational issue resolution
• Synchronize with Samsung business teams to align technical and business strategy
• Manage critical relationships with key customer decision makers
• Organize technical communication with customers for on-site problem solving

Required qualifications

• Bachelor's in Electrical Engineering, Computer Science, or a related Engineering field with 10+ years experience
• Familiarity with DRAM memory design, architecture, or system architecture
• Background in Signal Integrity/Power Integrity (SI/PI) and timing measurements
• Understanding of semiconductor manufacturing, fab processes, and advanced package technology
• Familiarity with system-level operation including RAS, Memory Controller, and memory PHY
• Solid experience in supporting DRAM memory products
• Prior experience in semiconductor technology or the memory field with customer-facing responsibilities
• Prior experience as an Applications, Development, Design, or Validation Engineer, or a related technical role
• Customer support experience for DRAM products
• Leadership skills for driving customer enablement strategies and debug activities
• Professional fluency in Korean and English is required
• Willingness and flexibility to travel domestically and internationally

Nice to have

• Master’s degree with 8+ years
• PhD preferred with 5+ years
• Fluency in Korean is a plus

Benefits

• Incentive opportunities
• Medical/Dental/Vision/401k
• Charitable giving match
• 4+ weeks of paid time off a year, plus holidays and sick leave
• Stipend for fertility care or adoption
• Caregiver support
• Medical travel support
• On-demand apps and free confidential therapy sessions
• Onsite Café and gym
• Virtual classes
• Flexible environment

Before you apply

• Each candidate is limited to 10 applications across all open jobs within a 6-month period
• AI tools may be used for basic preparation, grammar, and research, but not to generate or assist with submitted content or live interview responses

About the company

Samsung Semiconductor is a global leader whose technology solutions power tools including smartphones, electric vehicles, hyperscale data centers, and IoT devices.