Dock Sortation Lead

The role

The Dock Sortation Lead owns the daily sortation operation at the Alexandria location. This person manages a team to ensure packages are scanned, sorted, and dispatched while meeting all SLAs.

What you will do

• Run the end-to-end sortation process including pallets, scanning, sorting, staging, and dispatching
• Manage 2 to 7 Dock Sortation Specialists
• Coach throughput and Sort App usage in real time
• Train team members and ensure Sort App certification
• Own site performance against all SLAs
• Verify Runner identity and match to batches
• Handle damaged packages and escalate missing ones
• Respond to partner communications within 30 minutes during operational hours
• Submit a complete daily ops report every shift
• Maintain camera coverage and corporate device discipline

Required qualifications

• 1 to 3+ years leading a team in warehouse, logistics, or fulfillment
• Experience with scanning, sortation, or distribution workflows
• Familiar with SLA-driven operations
• Available for early-morning shifts, 7-day rotation
• Comfortable using AI tools

Benefits

• Medical coverage, 100% covered for two Aetna plans, or a low premium for PPO
• Dental and vision covered at 100%
• 401K plan options
• Company-paid long-term and short-term disability and life insurance
• Paid holidays
• Vacation time
• Sick time
• Paid parental leave
• Learning and professional development budget

About the company

Saltbox brings together flexible warehouse suites, offices, and hands-on logistics support for eCommerce entrepreneurs. They help small business owners scale with confidence.