Senior Commercial Account Manager

The role

You will manage the full-cycle account relationship, including upsells, cross-sells, and renewals. You will drive net-new revenue by prospecting within an assigned territory and building executive relationships.

What you will do

• Serve as the primary point of contact and owner of the account relationship.
• Manage all commercial transactions including upsells, cross-sells, and the end-to-end renewal process.
• Prospect within assigned territory to identify, qualify, and close new ACV opportunities.
• Hunt for opportunities to introduce additional products or seat expansions to existing customers.
• Develop and execute success plans for high-value accounts.
• Monitor account health and usage patterns to identify potential churn risks.
• Cultivate ties with VPs, C-suite executives and key stakeholders.
• Provide accurate monthly and quarterly revenue forecasts for net new bookings and churn.
• Stay up to date of industry trends and competitor movements.
• Partner with Customer Success, Product, and Support teams to resolve complex client issues.

Required qualifications

• 4+ years of proven relationship building and closing experience in a sales environment.
• Experience establishing strategic C-level relationships.
• Ability to run a full sales lifecycle, start to finish, within the SMB segment.
• Experience executing detailed product presentations and web demonstrations to C-level executives, directors, and sales managers.
• Adept at identifying and utilizing internal resources to build brand awareness and close deals.
• Collaborative mentality by prioritizing 'we' and not focusing on 'me.'
• Superb listening skills.
• High level of empathy.
• Experience managing, expanding, and renewing customer relationships.
• Consistent overachievement of quota and revenue goals.
• Proven ability to make strong connections and overcome rejection to achieve results.
• Demonstrated ability to conduct compelling on-site and virtual presentations to C-Level executives.

Benefits

• Performance bonus
• Benefits
• Other applicable incentive compensation plans

About the company

Salesloft is building a Predictive Revenue System that combines scale, insights, and AI innovation. The company enables humans and AI to work together to make smarter decisions and drive consistent growth.