Senior Salesforce Business Systems Administrator

The role

You will lead the administration, optimization, and strategic alignment of the Salesforce platform and connected business applications. You will design scalable architectures, improve user adoption, and partner with cross-functional leadership to enable global growth.

What you will do

• Serve as a Lead Salesforce Administrator for Sales Cloud and Service Cloud.
• Execute complex configurations, declarative development, security architecture, environment management, and ongoing maintenance.
• Collaborate with business leaders to align system capabilities with business goals and build technology roadmaps.
• Establish proactive monitoring for integration failures and automation faults.
• Translate complex business requirements into technical designs.
• Analyze and monitor system usage to identify opportunities for increased adoption.
• Manage the integration and data flow between Salesforce and key marketing/sales enablement systems.
• Lead ideation, development, practical application, and delivery of AI use cases and tools.
• Identify and implement system-driven solutions to optimize business processes.
• Create and maintain documentation of system data flows, business processes, and configurations.

Required qualifications

• Bachelor's degree
• 2+ years hands-on experience as a Salesforce Administrator/Business Analyst
• Salesforce Certification
• Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS)
• Experience in designing, implementing, and supporting enterprise-level business systems
• Proven experience with system integrations and middleware technologies
• Excellent analytical, problem-solving, and process optimization skills
• Strong communication, collaboration, and stakeholder management abilities
• Ability to manage multiple projects and priorities in a fast-paced environment
• Experience with business process mapping and documentation
• Knowledge of system configuration management principles and best practices
• Ability to define and promote best practices for system usage and administration

Nice to have

• Experience in Sales or Business Operations is a plus

Benefits

• performance bonus
• benefits
• other applicable incentive compensation plans

About the company

Salesloft is building the next era of enterprise revenue through a Predictive Revenue System powered by AI and real signals. The company enables humans and AI to work together to make smarter decisions and drive consistent growth.