Team Member (BOWIE STATE UNIVERSITY)

The role

Team members engage with guests to create a culture of hospitality. You will manage food and beverage production, maintain cafe cleanliness, and collaborate with a diverse team.

What you will do

• Engage with cafe guests to create a culture of hospitality
• Understand the entire food and beverage menu to provide suggestions and answer questions
• Manage and solve guest recovery situations
• Ensure cleanliness and organization throughout the entire cafe
• Complete all tasks and prep as assigned by Team Lead and/or Student Cafe Executive Officer (C.E.O.)
• Demonstrate open communication, self-awareness, and ability to take initiative
• Collaborate with a diverse team in a fast-paced service environment
• Arrive in Saxbys uniform on time and prepared to work

Required qualifications

• Exceptional communication skills
• Ability to remember and recall details of a complex menu and operations
• Able to stand, walk, and smile for extended periods
• Able to stoop and kneel
• Push, pull, lift or carry up to 35 lbs
• Ascend or descend ladders, stairs, ramps

Nice to have

• Previous hospitality experience
• Previous food and beverage experience

About the company

Saxbys is a coffee company headquartered in Philadelphia with an Experiential Learning Platform cafe at Bowie State University.