Team Member (VIRGINIA COMMONWEALTH UNIVERSITY)

The role

Team members provide hospitality and food and beverage production at a cafe on the Virginia Commonwealth University campus. You will engage with guests, manage cafe operations, and collaborate with a student team.

What you will do

• Engage with cafe guests to create a culture of hospitality
• Understand the food and beverage menu to provide suggestions and answer questions
• Manage and solve guest recovery situations
• Ensure cleanliness and organization throughout the cafe
• Complete tasks and prep as assigned by Team Lead or Student Cafe Operating Officer
• Demonstrate open communication and self-awareness
• Take initiative to improve cafe operations and atmosphere
• Collaborate with a diverse team in a fast-paced service environment
• Arrive in Saxbys uniform on time and prepared to work

Required qualifications

• Exceptional communication skills
• Ability to remember and recall details of a complex menu and operations
• Able to stand, walk, and smile for extended periods
• Able to stoop and kneel
• Push, pull, lift or carry up to 35 lbs
• Ascend or descend ladders, stairs, ramps

Nice to have

• Previous hospitality experience
• Previous food and beverage experience

About the company

Saxbys is a coffee company headquartered in Philadelphia with its own cafe at Virginia Commonwealth University. Their mission is to Make Life Better.