Senior Leadership Training Manager

The role

You will recruit, coach, and manage a team of 6+ Leadership Training Specialists. You will lead Grand Openings and manage development plans for Tier 1 cafes.

What you will do

• Maintain documentation, prioritize missions, and manage action plans for the Development Pod
• Own on-the-ground execution of Grand Opening plans, training delivery, and cafe set-up
• Recruit, onboard, coach, and manage a team of 6+ Leadership Training Specialists
• Partner to plan and execute SCEO Camps
• Own day-to-day guest recovery ticket response and resolution through Zendesk

Required qualifications

• Track record of managing a team of multiple full-time team members
• Experience in four-wall food and beverage or retail operations
• Ability to travel up to 80% of the time
• Valid driver's license
• Reliable transportation
• Flexible schedule, including early mornings, nights, and weekends
• Able to stand, walk, and smile for extended periods
• Able to stoop and kneel
• Push/pull/lift up to 35 lbs
• Ascend/descend ladders, stairs, and ramps
• Support, exhibit, and promote Saxbys' Mission and Core Values

Nice to have

• Experience running large-scale trainings or events like Grand Openings or camps
• Saxbys experience

Benefits

• Annual bonus
• Comprehensive benefits

About the company

Saxbys is an Experiential Learning Platform where every cafe is operated by a Student CEO.