Student Cafe Operating Officer

The role

The Student COO will develop a team and manage the financials and business fundamentals of a cafe. The role focuses on either People Officer duties like scheduling and performance management or Financial Officer duties like managing orders and inventory.

What you will do

• Build and lead a team of peers through recruiting, training, coaching, and performance management
• Establish the cafe as a community cornerstone through hospitality and partnerships
• Drive cafe profitability by managing sales growth, labor costs, and inventory
• Serve as the face of Saxbys on campus
• Collaborate with the Operations Lead on strategic initiatives
• Generate content for social media and execute promotional campaigns
• Assist in identifying, recruiting, and developing talent
• Supervise an average of 25 direct reports

Required qualifications

• Support, exhibit, and promote Saxbys Mission and Core Values
• Must be an undergraduate student of the partner organization in good academic standing
• Ability to work 20 hours per week during cafe operating hours
• Able to stand, walk, and smile for extended periods of time
• Able to stoop and kneel
• Push, pull, lift or carry up to 35 lbs
• Ascend or descend ladders, stairs, ramps
• Completed at least one year of undergraduate studies
• Demonstrated leadership experience in academic, professional, or volunteer settings

Nice to have

• Experience in customer service, hospitality, or retail preferred

About the company

Saxbys is a hospitality company driven by a mission to Make Life Better and dedicated to social impact. They aim to bring their Experiential Learning Platform to college campuses across the country.