Senior Manager, HR Operations

The role

This person will manage HR systems, processes, and compliance while serving as the operational backbone for the physical workspace. They will lead the upcoming NYC office move and handle day-to-day office management.

What you will do

• Own the end-to-end onboarding and offboarding process
• Manage and maintain HR systems including Rippling, ChartHop, and Greenhouse
• Optimize workflows and automate manual processes through HR technology
• Maintain and update personnel files
• Own the employee handbook and policy documents
• Manage the PTO approval process
• Produce regular HR reporting and analytics for leadership
• Provide operational support for talent management, performance reviews, and compensation planning
• Lead the planning and execution of the company's upcoming NYC office move
• Act as the day-to-day office manager for the physical workspace

Required qualifications

• 5+ years of experience in HR operations, people operations, or a related field
• Strong understanding of core HR processes: onboarding/offboarding, personnel recordkeeping, leave/PTO administration, and policy documentation
• Excellent project management skills
• Strong critical thinking and proactive problem-solving skills
• Excellent written and verbal communication skills
• Highly organized and detail-oriented
• Proficiency in Google Workspace and Slack
• Professional demeanor with the ability to maintain strict confidentiality
• Comfortable working in a fast-paced, evolving environment and wearing multiple hats

Nice to have

• Bachelor's degree preferred, or equivalent professional experience
• Ideally with some office management or facilities exposure
• Demonstrated experience managing a project with significant logistical complexity is a strong plus
• Hands-on experience with Rippling, ChartHop, and Greenhouse strongly preferred

Benefits

• Flexible Paid Time Off (PTO) policy

About the company

Semafor is a global news platform. It aims to enable world-class journalists to deliver reporting and insights with rigor and transparency.