Professional Services Architect

The role

You will act as the primary technical owner for customer engagements involving SentinelOne EDR/XDR deployments and Prompt Security implementations. You will lead technical discovery, solution design, and deployment while advising customers on AI governance and data protection.

What you will do

• Act as the primary technical owner for customer engagements spanning SentinelOne EDR/XDR deployments and Prompt Security implementations.
• Lead technical discovery, solution design, and architecture across endpoint protection, identity, cloud security, and security operations.
• Deploy and configure Prompt Security across enterprise scenarios.
• Advise customers on AI governance, data protection, and policy enforcement.
• Troubleshoot and resolve technical challenges during active deployments.
• Partner with pre-sales teams to scope engagements and provide technical input into Statements of Work (SOWs).
• Work alongside channel partners providing technical guidance during joint engagements.
• Contribute to internal and partner-facing delivery documentation, implementation guides, and technical reference materials.
• Build trusted relationships with customer stakeholders and represent their technical needs internally.

Required qualifications

• 5 to 8 years of experience in enterprise cybersecurity in customer-facing technical roles such as Professional Service or Security Engineering.
• Solid hands-on experience with enterprise EDR/XDR, including deployment, configuration, integration, and migrations.
• Good understanding of endpoint telemetry, detection and response workflows, and integration with SIEM, identity, and cloud security platforms.
• Experience contributing to engagement scoping, effort estimation, and SOW input.
• Strong communication skills across technical and business stakeholders.
• Proficiency across Windows, Linux, and/or macOS environments.
• Strong working knowledge of security and network concepts (TCP/IP, DNS, routing, LAN/WAN, firewalls, IDS/IPS, etc.).
• Proficiency with automation tools or scripting languages (Python, PowerShell, Bash).

Nice to have

• Experience working alongside channel partners in a delivery or advisory capacity.
• Experience with containerization technologies (Docker, Kubernetes).
• Practical experience designing and delivering AI security controls - Prompt Security or a comparable platform.
• Understanding of browser-based AI security deployment via MDM and API-level integration patterns.
• Awareness of AI security risks, including prompt injection, sensitive data leakage, shadow AI, and agentic AI workflows.
• Relevant industry certifications (e.g., CompTIA Security+, CEH, CCSP, or equivalent).

Benefits

• Restricted Stock Units (RSUs)
• Employee Stock Purchase Plan (ESPP)
• Performance-based bonus
• Flexible time off, on top of the standard 5 weeks PTO
• Paid company wellness days
• Fully paid short-term sick/nursing leave
• Gender-neutral parental leave
• Private medical care benefit
• Life and disability insurance
• Pension Insurance contribution
• Global business travel medical insurance
• Employee Assistance Program (EAP)

About the company

SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Their AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems.