Renewal Quote Specialist

The role

You will build, revise, and amend renewal quotes in Salesforce for the Velocity segment. You will work within the Global Renewals team to reconcile account data and ensure timely, accurate quotes for customers and channel partners.

What you will do

• Build and revise renewal quotes in Salesforce from renewal opportunities in the Velocity queue.
• Review, edit, and maintain the accuracy of system-generated renewal quotes in Salesforce.
• Process amendments and related transaction requests including upsells, downgrades, and SKU changes.
• Reconcile account and subscription data using Salesforce reports.
• Apply current pricing, discounting, and renewal policies to every quote.
• Submit quotes through internal approval workflows and follow up on them.
• Prepare quotes for distributor and VAR renewals.
• Monitor and manage the quoting queue to meet service-level agreements.
• Identify and flag data discrepancies and work to resolve them.
• Meet daily and weekly quote production, turnaround, and accuracy targets.

Required qualifications

• 1 to 3 years of experience in renewals operations, sales operations, quote or order desk, sales support, or a comparable data-intensive role.
• Working knowledge of Salesforce (Sales Cloud or CPQ).
• Exceptional attention to detail and accuracy in high-volume work.
• Clear written English for internal communication.
• Comfort working to daily throughput targets and SLAs.

Nice to have

• Hands-on experience building quotes in Salesforce
• Experience processing renewal amendments or quote revisions
• Experience with channel or partner-driven renewals (distributors and VARs)
• Experience in SaaS or subscription renewals
• Familiarity with approval workflows and discount governance
• Experience with quote automation tools, or a willingness to learn them

Benefits

• Restricted Stock Units (RSUs)
• Employee Stock Purchase Plan (ESPP)
• Competitive leave benefits
• Gender-neutral parental leave
• Medical and insurance benefits
• Employee Assistance Program (EAP)
• Global home office allowance
• Internet allowance
• LinkedIn Learning license
• Social Connect program
• Food allowance (Bangalore office)
• Meal vouchers (Sodexo)

About the company

SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Their AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems.