Professional Services Architect

The role

You will act as the primary technical owner for customer engagements involving SentinelOne EDR/XDR deployments and Prompt Security implementations. You will lead technical discovery, solution design, and deployment while advising customers on AI governance and data protection.

What you will do

• Act as the primary technical owner for customer engagements.
• Lead technical discovery, solution design, and architecture.
• Deploy and configure Prompt Security across enterprise scenarios.
• Advise customers on AI governance, data protection, and policy enforcement.
• Troubleshoot and resolve technical challenges during active deployments.
• Partner with pre-sales teams to scope engagements and provide SOW input.
• Work alongside channel partners to provide technical guidance.
• Contribute to internal and partner-facing delivery documentation.
• Build trusted relationships with customer stakeholders.

Required qualifications

• 5 to 8 years of experience in enterprise cybersecurity.
• Experience in customer-facing technical roles such as Professional Service or security engineering.
• Hands-on experience with enterprise EDR/XDR including deployment, configuration, integration, and migrations.
• Understanding of endpoint telemetry, detection and response workflows, and integration with SIEM, identity, and cloud security platforms.
• Practical experience designing and delivering AI security controls.
• Understanding of browser-based AI security deployment via MDM and API-level integration patterns.
• Awareness of AI security risks.
• Experience contributing to engagement scoping, effort estimation, and SOW input.
• Strong communication skills across technical and business stakeholders.
• Experience working alongside channel partners in a delivery or advisory capacity.
• Proficiency across Windows, Linux, and macOS environments.
• Experience with containerization technologies (Docker, Kubernetes).

Nice to have

• Prior experience with SentinelOne

Benefits

• Restricted Stock Units (RSUs)
• Employee Stock Purchase Plan (ESPP)
• Competitive leave benefits
• Gender-neutral parental leave
• Medical and insurance benefits
• Employee Assistance Program (EAP)
• Global home office allowance
• Internet allowance
• LinkedIn Learning license
• Social Connect program
• Food allowance (Bangalore office)
• Meal vouchers (Sodexo)

About the company

SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Their AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems.