Lead Entertainment Consultant, Tour Performance

The role

This role is responsible for the day-to-day commercial execution and success of the Entertainment touring portfolio. You will manage the concert lifecycle, coordinate cross-functional execution, and monitor performance to drive strategic business decisions.

What you will do

• Manage the day-to-day performance of active touring shows from booking through post-event
• Coordinate cross-functional execution across Client Success, Marketing, Product, Operations, Finance, and Business Operations
• Monitor concert lifecycle health and proactively identify opportunities or risks impacting show performance
• Ensure clients and promoters receive consistent communication and support throughout the touring lifecycle
• Coordinate onsale readiness across internal and external stakeholders
• Support promoters and venue partners before, during, and after onsales
• Track onsale performance and document learnings to improve future events
• Assist with onsite support for key events and strategic client meetings as needed
• Maintain visibility into the touring pipeline and active show portfolio
• Prepare recurring performance dashboards, client updates, and executive reporting

Required qualifications

• 4+ years of experience in live entertainment, ticketing, touring, venue operations, or event management
• Experience working directly with promoters, venues, booking agencies, or artist management
• Strong project management and organizational skills with the ability to manage multiple concurrent events
• Experience using data and reporting to drive operational improvements
• Excellent communication and relationship management skills
• Ability to thrive in a fast-paced, cross-functional environment with shifting priorities

Benefits

• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave
• 401(k) matching
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $360 per quarter to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

About the company

SeatGeek believes live events are powerful experiences that unite humans. They are simplifying and modernizing the ticketing industry with technological savvy and a fan-first attitude.