Lead Entertainment Consultant, Tour Performance

The role

This role is responsible for the day-to-day commercial execution and success of the Entertainment touring portfolio. You will manage the performance of active touring shows and coordinate cross-functional execution across various departments.

What you will do

• Manage the day-to-day performance of active touring shows from booking through post-event
• Coordinate cross-functional execution across Client Success, Marketing, Product, Operations, Finance, and Business Operations
• Monitor concert lifecycle health and proactively identify opportunities or risks impacting show performance
• Ensure clients & promoters receive consistent communication and support throughout the touring lifecycle
• Coordinate onsale readiness across internal and external stakeholders
• Support promoters and venue partners before, during, and after onsales
• Track onsale performance and document learnings to improve future events
• Assist with onsite support for key events and strategic client meetings as needed
• Maintain visibility into the touring pipeline and active show portfolio
• Prepare recurring performance dashboards, client updates, and executive reporting

Required qualifications

• 4+ years of experience in live entertainment, ticketing, touring, venue operations, or event management
• Experience working directly with promoters, venues, booking agencies, or artist management
• Strong project management and organizational skills with the ability to manage multiple concurrent events
• Experience using data and reporting to drive operational improvements
• Excellent communication and relationship management skills
• Ability to thrive in a fast-paced, cross-functional environment with shifting priorities

Benefits

• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave
• 401(k) matching
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $360 per quarter to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

About the company

SeatGeek believes live events are powerful experiences that unite humans. With their technological savvy and fan-first attitude they’re simplifying and modernizing the ticketing industry.