F&B Host

The role

The Host provides information and support to guests, manages reservations and seating, and ensures service. The individual acts as a restaurant advocate and develops guest relationships.

What you will do

• Greet and welcome all restaurant guests
• Provide fair and consistent seating of guests
• Handle paperwork, stock and tidy the host stand
• Receive and record reservations via phone or in person
• Take room service orders
• Check floor and tables for accuracy and cleanliness
• Assist in bussing tables as needed
• Package and check-out carry-out orders
• Help servers by refilling beverages
• Provide information to guests as requested

Required qualifications

• Ability to effectively manage multiple tasks in a dynamic setting
• Ability to effectively communicate product, menu, and allergy information to guests
• Food Handler Certification (if applicable)
• Able to learn, retain, and present product, menu and allergy information to guests
• Knowledge of or ability to learn the restaurant point-of-sale system and reservation system
• Excellent interpersonal communication skills
• Flexible schedule, must be able to work evenings, weekends, and holidays

Nice to have

• Previous customer service or hospitality experience

About the company

seafireresortltd