Seafireresortltd

Loss Prevention Supervisor

Indigo Grand Cayman; Seafire Resort & Spa. Posted a month ago

The role

The Loss Prevention Supervisor assists the Director of Security in creating a safe and secure environment for employees and guests. This role involves providing safety education, enforcing company standards, and promoting profit protection.

What you will do

  • Assist the Director of Loss Prevention in managing daily department functions.
  • Maintain logs, certifications and documents required by law and Standard Operating Procedures.
  • Train staff in established emergency procedures and implement accident and fire prevention procedures.
  • Assist in the development and implementation of emergency procedures.
  • Handle complaints, settling disputes, and resolving grievances and conflicts.
  • Report procedure violations to the Director of Loss Prevention and appropriate management.
  • Supervise Loss Prevention staff to monitor and protect property assets.
  • Perform duties of the Director of Loss Prevention in their absence.
  • Communicate the importance of safety procedures and monitor safety processes.
  • Report all employee accidents and guest liability incidents in a timely manner.

Required qualifications

  • 2+ Years Experience being a Loss Prevention Supervisor in a Hotel environment
  • Understanding of safety protocols and local law requirements
  • First Aid/CPR Instructor Certification
  • Basic Computer knowledge
  • Microsoft Office Proficiency
  • Typing skills
  • Ability to manage difficult situations with guests
  • Ability to create and maintain an uplifting, welcoming, and safe environment
  • Must be able to lift 25+ pounds
  • Flexible schedule, able to work weekends, evenings and holidays

Nice to have

  • preferably at a four-diamond or higher Resort

About the company

seafireresortltd

Loss Prevention Supervisor at Seafireresortltd | JobZoey