Seafireresortltd
Loss Prevention Supervisor
Indigo Grand Cayman; Seafire Resort & Spa. Posted a month ago
The role
The Loss Prevention Supervisor assists the Director of Security in creating a safe and secure environment for employees and guests. This role involves providing safety education, enforcing company standards, and promoting profit protection.
What you will do
- Assist the Director of Loss Prevention in managing daily department functions.
- Maintain logs, certifications and documents required by law and Standard Operating Procedures.
- Train staff in established emergency procedures and implement accident and fire prevention procedures.
- Assist in the development and implementation of emergency procedures.
- Handle complaints, settling disputes, and resolving grievances and conflicts.
- Report procedure violations to the Director of Loss Prevention and appropriate management.
- Supervise Loss Prevention staff to monitor and protect property assets.
- Perform duties of the Director of Loss Prevention in their absence.
- Communicate the importance of safety procedures and monitor safety processes.
- Report all employee accidents and guest liability incidents in a timely manner.
Required qualifications
- 2+ Years Experience being a Loss Prevention Supervisor in a Hotel environment
- Understanding of safety protocols and local law requirements
- First Aid/CPR Instructor Certification
- Basic Computer knowledge
- Microsoft Office Proficiency
- Typing skills
- Ability to manage difficult situations with guests
- Ability to create and maintain an uplifting, welcoming, and safe environment
- Must be able to lift 25+ pounds
- Flexible schedule, able to work weekends, evenings and holidays
Nice to have
- preferably at a four-diamond or higher Resort
About the company
seafireresortltd