Rooms Back of House Employee-Turn Down Attendant

The role

The employee will provide guestroom turndown and cleaning service according to housekeeping standard procedures. Duties include turning beds down, replacing linen, and tidying bathrooms.

What you will do

• Turn beds down.
• Remove all dirty linen and replace with clean linen.
• Replace all glasses, and tidy up the entire bathroom.
• Inform the Housekeeper of anything unusual and check the on-call list for the next evening.
• Report all maintenance problems to Housekeeping.
• Take every opportunity to provide friendly and courteous service to the guest.
• Other duties may be assigned as necessary.

Required qualifications

• 1 year of experience in customer service or similar role.
• Basic writing skills, professional communication skills.
• Flexible schedule, able to work evenings, weekends and holidays.
• Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors.
• Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
• Constantly required to bend, crouch, kneel, reach, twist, stretch, push, pull, stand, see, and hear.
• Frequently required to squat, handle, finger, walk, and speak.
• Occasionally required to lift and/or move 10-25lbs and minimally move up to 50lbs.
• Frequently required to produce detailed work, use verbal communication, have customer contact, and handle multiple concurrent tasks.
• Occasionally required to use reasoning skills and handle constant interruptions.
• Minimally required to use math and written communication.
• May be occasionally exposed to heat, odor, fumes, dirt, dampness, noise, vibrations, and use of tools/equipment.

Nice to have

• High School Diploma is preferred.

About the company

seafireresortltd