Server Assistant

The role

The Server Assistant provides customer service by serving food and beverages to guests. They perform restaurant operations including table service, side work, and station setup.

What you will do

• Greet and welcome guests and promptly attend to tables.
• Receive and take guest orders and process in POS system.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain product knowledge of food, wine, and beverage menus.
• Ensure guests have a good time and look into complaints.
• Performs side work.
• Open bottled wine for guests.
• Bus and set tables as needed.
• Perform setup and breakdown of various stations.
• Assist with to-go orders, seating guests, and answering phones.

Required qualifications

• Food Handler and Alcohol Awareness Certification(s) (if applicable).
• Ability to manage multiple priorities in a dynamic environment.
• Ability to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant point of sale system.
• Excellent communication and presentation skills.
• Highly motivated and flexible, possessing the ability to take initiative.
• Ability to read, write, and verbally communicate effectively and professionally.
• Ability to diplomatically deal with difficult situations and people.
• Constantly required to balance, reach, twist, stretch, push, pull, handle, finger, stand, walk, see, hear, speak, and use memory recall.
• Occasionally required to climb stairs, collate/file, dial, and write.
• Minimally required to climb ladders, use a keyboard, and sit.
• Frequently required to lift and/or move 10-25lbs, occasionally up to 50lbs, and minimally 75-100+lbs.

Nice to have

• 1 year of experience in a similar or supportive role is preferred.

About the company

seafireresortltd