F&B Server

The role

The F&B Server provides customer service by serving food and beverages to guests. They manage restaurant operations including orders, wine service, and table maintenance.

What you will do

• Greet and welcome guests and promptly attend to tables.
• Receive and take guest orders and process in POS system.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain product knowledge of food, wine, and beverage menus.
• Ensure guests have a good time and look into complaints.
• Performs side work.
• Open bottled wine for guests.
• Bus and set tables as needed.
• Perform setup and breakdown of various stations.
• Assist with to-go orders, seating guests, and answering phones.

Required qualifications

• Knowledge of or ability to learn the restaurant point of sale system is required.
• Excellent communication and presentation skills.
• Ability to learn, retain, and present product, menu, and allergy information to guests.
• Ability to read, write, and verbally communicate effectively and professionally.
• Ability to diplomatically deal with difficult situations and people.
• Ability to manage multiple priorities in a dynamic environment.
• Must be able to calculate the correct bill amount and use proper credit card and money handling skills.
• Constantly required to balance, reach, twist, stretch, push, pull, handle, finger, stand, walk, see, hear, speak, and use memory recall.
• Occasionally required to climb stairs, collate/file, dial, and write.
• Minimally required to climb ladders, use a keyboard, and sit.
• Frequently required to lift and/or move 10-25lbs, occasionally up to 50lbs.
• Minimally required to lift and/or move 75-100+lbs.

Nice to have

• 1 year of experience in a similar or supportive role is preferred.
• Food Handler and Alcohol Awareness Certification(s) (if applicable).

About the company

seafireresortltd