Seafireresortltd
Hostess.
Seafire Resort & Spa. Posted 10 days ago
The role
The Host will provide information and support to guests, manage reservations and seating, and ensure service. The individual will act as an advocate for the restaurant and develop relationships with guests.
What you will do
- Greet and welcome all restaurant guests
- Provide fair and consistent seating of guests
- Handle paperwork, stock and tidy the host stand
- Receive and record reservations via phone or in person
- Take room service orders
- Check floor and tables for accuracy and cleanliness
- Assist in bussing tables as needed
- Package and check-out carry-out orders
- Help servers by refilling beverages
- Provide information to guests as requested
Required qualifications
- Ability to effectively manage multiple tasks in a dynamic setting
- Ability to effectively communicate product, menu, and allergy information to guests
- Food Handler Certification (if applicable)
- Able to learn, retain, and present product, menu and allergy information to guests
- Knowledge of or ability to learn the restaurant point-of-sale system and reservation system
- Excellent interpersonal communication skills
- Flexible schedule, must be able to work evenings, weekends, and holidays
Nice to have
- Previous customer service or hospitality experience
About the company
seafireresortltd