People Development Lead

The role

You will architect learning, development, and performance enablement systems for a healthcare organization. This includes designing onboarding, managing regulatory compliance training, and deploying AI-driven learning tools across clinical and non-clinical teams.

What you will do

• Strategically deploy AI and in-house technology to accelerate learning
• Partner with engineering and clinical leadership on role evolution and training
• Apply an experimental lens to L&D by shipping and gathering feedback
• Identify, evaluate, and pilot emerging approaches like AI-assisted content generation
• Develop and evolve the learning roadmap
• Design and run a structured onboarding program
• Build discipline-specific ramp plans
• Ensure new hires meet regulatory training requirements
• Own regulatory learning operations including mandatory training and licensure tracking
• Partner with Medical Director and IDT leadership to develop clinical education

Required qualifications

• 5+ years in learning & development, clinical education, or workforce development with a diverse mix of clinical and non-clinical roles
• Working knowledge of regulated healthcare training compliance
• Track record of building in ambiguity
• Comfort operating at multiple altitudes
• Experience with teaching across a wide skill and role range, from frontline aides to physicians
• Strong LMS/tooling fluency
• Excellent organization and detail-orientation
• Strong curiosity and practice building with AI-enabled learning tools, learning analytics, or experience piloting new learning technology in a regulated environment

Nice to have

• Mandarin and/or Cantonese proficiency
• Care delivery background (e.g. social worker, personal care worker)
• Adult-learning credential (teaching experience, instructional design)
• Experience in a fast-growing, multi-site environment
• Experience with or knowledge of federal and state healthcare regulations (ex. CMS guidelines, Medicaid/Medicare requirements, etc.)

Benefits

• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Parental and Caregiver Leave
• Lunch, as well as delicious snacks and coffee
• Paid Time Off across holidays, vacation time, personal days, and sick days
• 401k Plan
• Personal and professional development, including CME support and career growth opportunities
• Subscriptions and training on using AI tools including ChatGPT

About the company

Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates medical care and social support through the PACE model. Their mission is to empower seniors to age-in-place with dignity.