Product Manager Intern, ShopX(Rewards)

The role

This person will support the product manager by managing tickets, gathering stakeholder context, and analyzing payment workflows. They will work with engineering, design, and data teams to maintain documentation and participate in agile meetings.

What you will do

• Assist the product manager in drafting, organizing, and tracking tickets for changes and improvements to the payments service.
• Follow up on status and surface blockers.
• Gather background context and summarize key information from stakeholders.
• Prepare materials ahead of provider meetings.
• Respond to routine internal questions by pulling information from available resources.
• Query payment data using SQL to support dashboards tracking payment performance and operational health.
• Flag anomalies in payment flows and assist in assembling data for reviews.
• Maintain internal documentation for payment flows, fee structures, and operational processes.
• Participate in agile meetings and collaborate with engineering, operations, compliance, and support teams.

Required qualifications

• Currently pursuing a Bachelor's degree in Business, Computer Science, Economics, Finance, or a related field
• A genuine interest in payments, fintech, and how complex financial systems work under the hood
• Natural curiosity and a logical mindset
• Strong attention to detail
• Comfort working with data and a willingness to learn SQL
• Effective written and verbal communication
• Demonstrated experience working with Claude or equivalent large language model tools

Nice to have

• Prior experience in internships, projects, or extracurriculars related to product, fintech, data analysis, or startups
• Prior experience with SQL

About the company

Sezzle is a fintech company with a mission to financially empower the next generation by blending tech with flexible payment options. They aim to redefine how people discover and purchase things while driving merchant sales.