Product Manager Intern, ShopX(Rewards)

The role

The Product Intern will support the product manager within the Payments & Fees team. This role involves managing tickets, analyzing payment workflows with SQL, and maintaining documentation while collaborating with engineering, design, and data teams.

What you will do

• Assist the product manager in drafting, organizing, and tracking tickets for changes and improvements to the payments service.
• Follow up on status and surface blockers.
• Gather background context and summarize key information for stakeholders.
• Prepare materials ahead of provider meetings.
• Respond to routine internal questions by pulling information from available resources.
• Query payment data using SQL to support dashboards tracking payment performance and operational health.
• Flag anomalies in payment flows and assist in assembling data for reviews.
• Maintain internal documentation for payment flows, fee structures, and operational processes.
• Participate in agile meetings and collaborate with cross-functional teams.
• Translate technical challenges into business needs and vice versa.

Required qualifications

• Currently pursuing a Bachelor's degree in Business, Computer Science, Economics, Finance, or a related field
• A genuine interest in payments, fintech, and how complex financial systems work
• Natural curiosity and a logical mindset
• Strong attention to detail
• Comfort working with data and a willingness to learn SQL
• Effective written and verbal communication
• Demonstrated experience working with Claude or equivalent large language model tools

Nice to have

• Prior experience in internships, projects, or extracurriculars related to product, fintech, data analysis, or startups
• Prior experience with SQL

About the company

Sezzle is a fintech company aiming to financially empower the next generation by revolutionizing the shopping experience through flexible payment options and technology.