Senior/Staff Product Manager, Technical (ACF)

The role

You will lead cross-functional teams to build and ship high-impact products and services for the Administration for Children and Families. You will shape unscoped problems into product strategies and translate policy requirements into technical solutions using platforms like Palantir Foundry and Databricks.

What you will do

• Lead a cross-functional team of researchers, designers, engineers, and subject matter experts
• Shape loosely defined, unscoped problems into a clear product strategy
• Translate policy and program requirements from ACF leadership into technical solutions
• Write and prioritize user stories
• Build release plans
• Facilitate team ceremonies such as planning, stakeholder syncs, and retrospectives
• Work in close partnership with government teams to help them build digital skills and product knowledge
• Creatively navigate bureaucratic challenges

Required qualifications

• Can develop a product strategy grounded in the problem to be solved
• Apply lean and agile principles
• Experience applying service design methods
• Hands-on experience delivering AI-enabled products or workflows
• Understanding of how data moves through an organization
• Technical fluency to reason through system architecture, APIs, data modeling, security, and engineering tradeoffs
• Ability to manage clients and stakeholders
• A track record of defining and measuring impact
• A mindset and work approach that aligns with our core values
• Must be legally authorized to work in the U.S. now and in the future without sponsorship
• Must be able to obtain a Tier 2 public trust background investigation
• Must complete a company background check successfully

Nice to have

• Hands-on experience with one or more of Credal, Palantir Foundry, Databricks, or Microsoft Power Platform
• Experience delivering through AI-enablement with responsible AI practices
• Familiarity with federal security and compliance processes, such as FedRAMP and Authority to Operate (ATO)
• An engineering or data background
• Experience taking a product from zero to one in a startup
• Experience translating policy into technical solutions and implementing it through software
• Experience modernizing legacy systems
• Experience delivering AI-forward technology in government, highly regulated industries, or other public-benefit settings
• A track record of staying aligned and accountable on remote teams

Benefits

• Medical insurance, dental insurance, vision insurance
• Short-term and long-term disability insurance
• Life and AD&D insurance
• Dependent care FSA, healthcare FSA, health savings account
• Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period
• Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays
• Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents
• Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options
• Business development / sales bonuses
• Referral bonuses
• Annual $2000 allowance for professional development
• Annual $750 allowance for tech-related purchases

Before you apply

• All work must be conducted within the U.S., excluding U.S. territories
• You must be legally authorized to work in the U.S. now and in the future without sponsorship
• Must be able to obtain a Tier 2 public trust background investigation
• Must complete a company background check successfully

About the company

Skylight is a digital consultancy using design and technology to help government agencies deliver better public services.