Order to Cash / Accounts Receivable Specialist

The role

The Order To Cash Specialist carries out billing, collection, and reporting activities for the go-to-market organization across all regions. This role ensures customers pay open invoices and addresses billing related issues.

What you will do

• Accurate and timely invoicing service across all entities (US and EMEA)
• Effective and timely management of billing queries
• Monitoring accounts to identify outstanding balances
• Effective collections process of overdue payments
• Manage customer interactions related to billing and collections
• Vendor registration processes, vendor online platform onboarding and invoice upload
• Maintaining and keeping the customers master data records up to date
• Establish and maintain effective and cooperative across-departmental working relationships
• Provide accurate, timely reporting on collections and accounts receivable status
• Commit to continuous learning and innovation

Required qualifications

• Strong communication skills
• Highly organized, and an ability to execute with excellent attention to detail
• Strong work ethic, ability to adapt to rapidly-changing environments and processes
• Strong customer service mindset
• Proficient in MS Office (Excel, Word)
• Data entry skills along with the knack for numbers
• Fluent English

Nice to have

• Bachelor's Degree
• Previous experience in collections and billing (or finance)
• Experience with Salesforce and/or NetSuite

About the company

Showpad is the employer for this Order To Cash Specialist role.