Implementation Manager

About the job

Our Best-in-Class Implementation Team is leading the way and revolutionizing the automotive industry with 5 star customer service. With a thorough understanding of Shopmonkey products, and a focus on creative problem solving, every Shopmonkey customer receives exceptional care and attention from our team. Please note for candidates in the San Jose area, this would be a hybrid role with 2-3/days per week on-site at our Morgan Hill office for team collaboration. You Will Have The Opportunity To: - Serve as the main point of contact during a customer’s implementation process - Deliver top tier customer service and support across all product areas - Assist in training customers to ensure the…