Associate Payments Adoption Manager

The role

Associate Payments Adoption Managers identify and collaborate with customers to increase the use of Shopmonkey payments. They provide creative solutions based on shop needs and workflow using embedded payments processing.

What you will do

• Prospect into customer base through outbound and inbound efforts
• Collaborate with Leadership to implement plans to grow payment volume
• Conduct in-depth rate analysis on internal and competitor rates
• Become an expert in credit card processing and sell card reader terminals and fintech solutions
• Ensure customers are followed up with and successful with Shopmonkey Payments
• Maintain knowledge of product offerings, automotive industry, competition, and market trends
• Oversee effective utilization and management of CRM
• Meet and exceed monthly quota and daily KPI's

Required qualifications

• Experience in a B2B SaaS and Embedded Payments environment
• Ability and willingness to be a team player
• Ability to handle objections and address potential roadblocks or issues
• Strong interpersonal skills
• Professional demeanor on the phone
• Ability to articulate product value proposition

Nice to have

• Experience and interest in the Automotive industry
• Fluent in Spanish!

Benefits

• Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Reimbursement for a personal health and wellness membership
• Generous parental leave
• 401(k) available upon hire
• 11 paid holidays
• Flexible time off
• Matching donations for approved charitable organizations
• Group volunteer efforts
• Equity

About the company

Shopmonkey is the leading auto-repair shop software company providing a cloud-based solution to help shops consolidate tools and streamline operations. Headquartered in Silicon Valley, it is trusted by more than 3,500+ auto shops across the U.S. and Canada.