Senior Manager People Operations

The role

You will build and own the systems, data, and processes for the People function. You will manage HRIS, people analytics, and the HR tech stack to support scaling.

What you will do

• Manage HRIS and the integrity, structure, and security of people data
• Build and run people analytics reporting dashboards
• Design a ticketing and service model with SLAs and self-service resources
• Own the HR tech stack roadmap and vendor relationships
• Own compliance and audit readiness for people data and processes
• Build and maintain connections between People and Finance, Legal, and IT
• Identify and build automation or AI to reduce manual work
• Act as a strategic thought partner to the VP of People Experience & Operations

Required qualifications

• 5 - 8 years of progressive HR operations experience
• Meaningful ownership of an HRIS and people data function
• Hands-on experience building or re-architecting people systems and processes
• Strong people analytics skills
• Experience designing a service delivery model for an internal team
• Comfort with ambiguity and a build-from-scratch mandate
• High trust and discretion with sensitive employee data

Nice to have

• Experience at a creator economy, marketplace, or consumer tech company
• Prior people management experience
• Experience implementing or migrating an HRIS
• Background in HR compliance/audit (I-9, EEO-1, SOC2-adjacent controls)

Benefits

• Equity in ShopMy
• Monetize Your Influence - build and grow your own ShopMy page
• 401(k) with 3% employer match, fully vested
• Medical, dental & vision benefits
• 100% employer-paid medical option and dependent coverage
• Virtual mental health support, urgent care, and primary care visits at no cost
• Flexible PTO including birthday off
• 13 Company Holidays
• 14 Weeks of Paid Parental Leave
• Workplace & Wellness Stipends including Wellhub membership
• 100% employer-paid Disability & Life Insurance
• Health Care FSA/HSA

Before you apply

• ShopMy participates in E-Verify to confirm work authorization upon hire

About the company

ShopMy is building infrastructure for human-led curation at scale to help brands run creator programs. The company recently became a unicorn with a $1.5B valuation.