Sharkninjaoperatingllc
Spring 2027: Quality Engineering Co-op, Shark (January through June)
Needham, MA, United States. Posted 9 days ago
The role
You will perform failure analysis on mechanical and electrical failures by tearing down consumer-returned units. You will also analyze consumer complaints, recreate failures in a lab, and document findings using structured problem-solving tools.
What you will do
- Tear down consumer-returned units and perform failure analysis on mechanical and electrical failures.
- Analyze consumer complaints from call center data and web reviews using Power BI.
- Recreate consumer-reported failures in the lab by running products for extended periods.
- Use reproduced failures to help improve test methods for future programs.
- Document findings and root cause in Jira tickets using 5 Why, 8D, and fishbone diagrams.
- Present findings to PI, engineering, PD, and process quality partners and leaders.
Required qualifications
- Currently pursuing a degree in mechanical, electrical, mechatronics, or a related engineering field, second year or beyond.
- Hands-on mechanical or electrical aptitude (disassembly, use of hand tools, basic multimeter or measurement skills).
- Working knowledge of data analysis (Excel required).
- Comfort with, and patience for, repetitive lab work.
- Curiosity and structured thinking.
- Clear written communication, with careful and consistent documentation.
- A 100% on consumer-first perspective.
Nice to have
- Power BI or similar tools
- Experience with 5 Why, 8D, fishbone, or other root-cause tools
Benefits
- Medical insurance
- Health savings account (HSA) with company contribution
- Sick time
- Company holidays
- Employee product discount
- Product testing opportunities
- Referral bonuses
- Retirement plans
- Paid time off
- Employee stock purchase options
- Wellness programs
About the company
SharkNinja is a global product design and technology company with a portfolio of lifestyle solutions. Headquartered in Needham, Massachusetts, the company has more than 4,100 associates.