Customer Service Support Representative

About the job

Overview The Customer Service Support Representative (CSSR) will be able to perform all the duties of an Associate CSSR, while in addition providing customer support for a wide variety of customer related issues; to include assistance with service and supply billing questions and demonstrating a comprehensive knowledge of customer service and other assorted customer inquiries to achieve total customer satisfaction. Responsibilities - Responsible for the timely and accurate processing of supply orders and service call issues over the phone and through email communications . - Supports SBS customers with product-related questions and concerns. - Responsible for customer service support issues…