Shieldshealthsolutions
Senior Pharmacy Technician $2,500 Sign On Bonus
Durham, NC. Posted 19 days ago
The role
You will serve as a link between patients, providers, and pharmacy services. You will support patient care, educate patients on pharmacy services, and assist with medication access and insurance issues.
What you will do
- Partner with providers, nurses, and staff to support patient care
- Educate patients on pharmacy services and medication navigation
- Support specialty and retail prescription medication needs
- Conduct medication adherence outreach and refill coordination
- Assist with prior authorizations, insurance issues, and financial assistance programs
- Collaborate with pharmacists and the Patient Service Center
- Respond to patient inquiries and resolve medication concerns
- Maintain accurate documentation and manage patient information
- Participate in process improvement initiatives
- Deliver customer service and create a positive patient experience
Required qualifications
- Active Pharmacy Technician registration in the state of employment
- National Pharmacy Technician Certification (CPhT or ExCPT)
- High school diploma or GED
- Minimum of 2 years of Pharmacy Technician experience
- Strong interpersonal and communication skills
- Ability to work independently and in a collaborative team environment
- Strong organizational skills and attention to detail
- Proficiency with Microsoft Office
- Ability to quickly learn new systems and applications
- Patient-focused mindset
Nice to have
- 3-5 years of Pharmacy Technician experience
Benefits
- $2,500 Sign-On Bonus
- Medical, dental, and vision insurance starting day one
- 401(k) with company match
- 4 weeks PTO
- 8 paid holidays
- 2 additional floating holidays
- Paid parental leave
- Disability benefits
- Career growth and professional development opportunities
- Employee wellness programs and resource groups
Before you apply
- Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process
About the company
Shields Health Solutions is a specialty pharmacy organization that helps patients access and stay on life-changing therapies.