Pharmacy Technician Test Claims

The role

The Pharmacy Technician - Outreach Eligibility Specialist supports the specialty pharmacy program. This person identifies eligible patients, completes benefits investigations, and maintains confidentiality.

What you will do

• Conduct benefits investigations using approved tools and pharmacy systems.
• Review medical records to confirm current medication needs.
• Document all findings clearly and accurately.
• Partner with team members to ensure high-quality, coordinated patient care.
• Identify trends, solve problems, and contribute to process improvements.
• Maintain professionalism, confidentiality, and ongoing job knowledge.
• Perform other duties as needed.

Required qualifications

• State-registered (Louisiana) Pharmacy Technician
• 1+ years of experience as a pharmacy technician
• High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset
• Proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint)
• Navigating the internet and web-based platforms

Nice to have

• CPhT preferred

Benefits

• Medical, dental, and vision insurance starting day one
• 401(k) with match
• 4 weeks PTO
• 10 paid holidays
• Paid parental leave
• short-term disability
• professional development
• Access to employee resource groups and wellness programs

Before you apply

• Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

About the company

Shields Health Solutions is redefining patient care through specialty pharmacy.