Specialty Pharmacy Technician - Albany, NY

The role

You will provide integrated support to patients and pharmacists through medication adherence support and patient care. Tasks include interpreting prescriptions, filling orders, and managing pharmacy data.

What you will do

• Interpret and enter prescriptions accurately
• Clarify prescription orders with pharmacists and/or clinicians
• Label and fill prescriptions for pharmacist verification
• Perform pharmaceutical calculations
• Identify medications requiring special handling, storage, refrigeration, or hazardous medication protocols
• Assemble medication-related supplies
• Prepare medications for delivery to patients and departments
• Answer, resolve, and triage inbound patient inquiries
• Conduct outbound medication adherence and therapy check-in calls
• Obtain refill prescriptions and coordinate renewals

Required qualifications

• Nationally certified (CPhT)
• Registered as a Pharmacy Technician in the state of employment
• 1+ year of Pharmacy Technician experience
• Strong phone and patient communication skills
• Proficiency in Microsoft Excel and Microsoft Word
• Ability to quickly learn new pharmacy systems and database applications
• Strong organizational, analytical, and interpersonal skills
• Solid computer skills, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint)
• Ability to navigate the internet and web-based platforms

Nice to have

• Active Pharmacy Technician registration in the state of employment
• Current National Pharmacy Technician Certification (CPhT)
• 5+ years of Pharmacy Technician experience

Benefits

• Benefits Start Day One
• 401(k) with Company Match
• Generous PTO
• Paid Holidays

Before you apply

• Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process
• If additional state-specific certifications are required, candidates must obtain them within a mutually agreed timeframe

About the company

Shields Health Solutions is a fast-growing specialty pharmacy organization.