Specialty Pharmacy Technician

The role

This person will support patients and pharmacists through medication management, adherence, and specialty pharmacy services. They will enter prescriptions, coordinate shipments, and conduct patient outreach.

What you will do

• Enter and process prescriptions accurately
• Clarify prescription orders with pharmacists and providers
• Label, fill, and prepare prescriptions for pharmacist verification
• Coordinate medication shipments and required supplies
• Conduct medication adherence and refill outreach to patients
• Answer and triage inbound patient inquiries
• Resolve insurance issues and assist with financial assistance programs
• Maintain pharmacy inventory, ordering, and receiving processes
• Perform claim adjudication and data entry activities
• Manage pharmacy records and database information

Required qualifications

• Active Pharmacy Technician registration in the state of employment
• National certification as a Certified Pharmacy Technician (CPhT) or equivalent
• High School Diploma or GED
• 1+ year of Pharmacy Technician experience
• Solid computer skills, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint)
• Ability to navigate the internet and web-based platforms

Nice to have

• 5+ years of Pharmacy Technician experience
• Specialty pharmacy experience

Before you apply

• Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process

About the company

Shields Health Solutions is a growing specialty pharmacy organization.