Strategic Operations Director

The role

This senior leader will drive strategic initiatives, operational excellence and growth across Shields' health system specialty pharmacy partnerships. The role leads and develops a strategic operations team and works directly with senior executives and health system partners.

What you will do

• Lead, coach and develop a team of high-performing professionals in the Strategic Operations team.
• Oversee planning, execution and monitoring of strategic and operational initiatives.
• Partner with Senior Vice Presidents and Regional Vice Presidents of Operations to drive financial, operational and clinical outcomes.
• Lead day-to-day strategy and operational execution for a portfolio of health system partnerships.
• Develop business cases, financial models, forecasts and performance analyses for executive decisions.
• Identify revenue growth, cost optimization and partnership expansion opportunities.
• Serve as a trusted advisor to senior operational leaders.
• Facilitate cross-functional collaboration across Operations, Finance, Business Development, Clinical, Technology, HR and Executive Leadership.
• Act as strategic liaison between Shields leadership and health system partners.
• Identify and pursue new business opportunities, ancillary services and growth initiatives.

Required qualifications

• Bachelor's degree.
• 8+ years of professional experience with a track record of strategic and operational leadership within healthcare.
• Demonstrated experience leading complex, cross-functional initiatives from strategy through implementation and measurement.
• Experience developing and presenting recommendations to executive leadership and Board-level audiences.
• Advanced proficiency in Excel and PowerPoint, including financial modeling and scenario analysis.
• Strong analytical and quantitative skills.
• Ability to influence senior stakeholders in highly matrixed organizations.
• Ability to operate independently, manage ambiguity and deliver results in fast-paced environments.
• Exceptional organizational and project management skills.
• Outstanding written, verbal and interpersonal communication skills.
• Willingness to travel approximately 25%.
• Solid computer skills including Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint).

Nice to have

• MBA, MHA, MPH or other advanced degree.
• Experience in healthcare consulting firms.
• Experience in private equity-backed healthcare services organizations.
• Experience in corporate strategy, strategic operations, transformation, portfolio operations or performance improvement.
• Experience in health systems, specialty pharmacy, provider services, population health, revenue cycle or healthcare services.
• Healthcare industry experience.

Benefits

• Annual bonus.
• Partner directly with Executive Leadership on the company's most important strategic priorities.
• Broad exposure to corporate strategy, healthcare operations, business development and executive decision-making.
• Access to a leadership pipeline that has developed future leaders across Strategy, Operations, Finance and Executive Leadership.

Before you apply

• A data entry and computer skills assessment is part of the pre-employment process.

About the company

Shields Health Solutions provides specialty pharmacy solutions that aim to improve patient outcomes and strengthen health system partnerships. The Strategic Operations team was established in 2017 to work directly with the Executive Leadership Team.