Pharmacy Technician Pharmacotherapy Support

The role

You will support the Pharmacotherapy Clinic by helping pharmacists with patient check-ins, follow-up, and care coordination. The work is in a non-dispensing clinic setting focused on patient monitoring and medication management support.

What you will do

• Conduct routine patient check-ins to monitor therapy and support adherence.
• Assist with initial outreach to confirm therapy start and assess early treatment experience.
• Coordinate patient appointments, follow-up visits, and clinical monitoring schedules.
• Support pharmacists with delegated tasks such as gathering patient information and preparing charts or notes.
• Track and follow up on required labs or monitoring parameters and report status to the care team.
• Prepare and route prescription-related requests or medication renewals to the pharmacist for review.
• Maintain clear and timely documentation in all required systems.
• Organize patient lists, call queues, and clinical follow-up tasks.
• Maintain confidentiality and follow clinic standards and policies.
• Perform other duties as assigned.

Required qualifications

• State registration as a pharmacy technician.
• Required: 1+ years of experience as a pharmacy technician.
• High school diploma or GED.
• Strong interpersonal communication and phone skills.
• Highly proficient in Epic.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Strong organizational skills.
• Solid computer skills, including Outlook, Teams, Word, Excel, PowerPoint, and web-based platforms.
• Discretion and confidentiality with sensitive patient data.
• Must pass a data entry and computer skills assessment during pre-employment.

Nice to have

• Nationally certified as a CPhT or equivalent.
• 5-8 years of experience as a pharmacy technician.
• Experience working with physicians, nurses, and other healthcare professionals, preferably in a medical clinic.

Benefits

• Sign-on bonus of $5,000.00.

Before you apply

• If you lack required licensure, you must obtain it within a mutually agreed timeframe; continued employment depends on meeting this.
• Hiring includes a pre-employment computer skills assessment.

About the company

Shields Health Solutions is an employer that provides equal employment opportunities. It offers accommodation during the application and interview process on request.