Seasonal Wholesale Operations Coordinator (Part-Time)

The role

The Seasonal Wholesale Operations Coordinator supports daily order processing for Wholesale and Corporate Sales channels. This role focuses on order entry, fulfillment releases, inventory allocation requests, and open order maintenance.

What you will do

• Enter, review, and release Wholesale and Corporate sales orders for fulfillment.
• Monitor and manage the order management inbox.
• Review and maintain open sales order lines.
• Coordinate inventory allocation requests with the Planning team.
• Communicate with Sales representatives regarding customer orders, inventory availability, order status, and shipping updates.
• Investigate and resolve order processing and fulfillment issues.
• Identify available inventory that can fulfill open orders.

Required qualifications

• Working knowledge of Microsoft Excel.
• Strong organizational and communication skills.
• Strong attention to detail and problem-solving skills.
• Ability to manage daily priorities independently and follow through on outstanding issues.
• Availability to work in-office at Shinola’s Detroit headquarters for 20 hours per week across four five-hour days through December 20, 2026.

Nice to have

• One to two years of experience in order management, wholesale operations, or customer service
• Experience with ERP systems, preferably NetSuite

About the company

Shinola makes handcrafted goods. Each employee is a key stakeholder making decisions that impact the company's vision and direction.