Lead Fulfillment Associate

The role

The Lead Fulfillment Associate works in receiving, picking, and packing to deliver customer experiences. This role involves handling, storing, and distributing products while following standard operating procedures.

What you will do

• Accept new inventory and manage the process of putting it away and accepting it into the system.
• Communicate arrivals and any exceptions received.
• Deliver products to the next stage of the process quickly and accurately.
• Ensure quality of each shipment and pack items correctly.
• Help out in other departments as needed.
• Handle, store, and distribute products to maintain safety, quality, and legality.
• Follow all standard operating procedures.
• Report concerns related to product condition or integrity.
• Support traceability through accurate record-keeping.
• Contribute to a culture of continuous improvement and product safety awareness.

Required qualifications

• Able to work scheduled shifts including overtime, and/or weekends based on business needs.
• Consistently arrive for work on time.
• Ability to lift up to 50 lbs without restriction.
• Able to stand and walk continuously during and up to a 8-10 hr shift.
• Able to bend, stoop, reach above, and push/pull frequently.
• Willing to get hands dirty to get a task completed.
• Ability to adapt to change quickly.
• Extremely detail oriented.
• Ability to quickly understand new processes and identify operational opportunities.
• Must be 18 or older.

Nice to have

• Previous warehouse experience is not required.

Benefits

• Medical, Dental, Vision & Basic Life Insurance
• 401K Match
• Weekly paycheck with paid overtime eligibility
• Pay Progression Program
• Paid Time Off & Sick Time Off
• Comprehensive Benefits Package

About the company

ShipBob is a leading global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. The company is headquartered in Chicago.