Senior Manager, People Technology & Analytics

The role

You will lead the building of the People Technology & Analytics function. This includes developing the HR technology roadmap, managing system architecture, and overseeing the people analytics program.

What you will do

• Develop and maintain a People Technology & Analytics roadmap
• Manage HR technology configuration strategy and integration architecture
• Oversee the administration of the full HR technology stack
• Build internal tooling and AI-powered workflows
• Oversee development of data management and metric architecture
• Develop an AI and automation strategy in partnership with IT and People Leadership
• Develop a recommendation for the future team structure
• Define the operating model between PT&A and the People Service Center
• Carry direct management responsibility for HRIS and analytics talent

Required qualifications

• 8+ years in HR technology, HRIS, and people analytics
• At least 3 years in a formal leadership or team management role
• Direct experience with multiple HCM platforms
• Track record of operating as a player-coach
• Experience developing and owning an HR technology roadmap
• Experience navigating organizational influence and driving technology change
• Independent people analytics capability

Nice to have

• ADP Workforce Now, Greenhouse, and Lattice experience at an implementation or deep administration level
• Experience at a multi-site, operationally complex company with both corporate and hourly/warehouse employee populations
• Exposure to agentic AI platforms, workflow automation tooling, or no-code/low-code build environments
• Experience building an org design case and presenting headcount recommendations to senior leadership

Benefits

• Medical, Term & Accidental Insurance
• All Purpose Leave (casual & sick time): 12 days
• Earned Leave: 15 days
• Public Holiday: 12 days
• Generous Maternity & Paternity Leave
• Quarterly Wellness Day
• Work From Home Allowance

About the company

ShipBob is a global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. It is a fast-growing tech company headquartered in Chicago.