ICQA Associate

The role

This person will monitor inventory activities for clients at a fulfillment center. They will investigate discrepancies, perform cycle counts, and reconcile inventory variances.

What you will do

• Investigate inventory discrepancies reported by the Operations team.
• Perform physical inventory cycle counts and reconcile inventory variances.
• Communicate updates and relay important operational information about clients directly to ICQA Lead.
• Resolve merchant facing requests around inventory related issues.
• Ensure inventory variances are researched and resolved in a timely manner.
• Ensure timely communications to MC team for orders not able to be fulfilled due to inventory discrepancies.
• Ensure products are handled, stored, and distributed in a manner that maintains safety, quality, and legality.
• Follow all standard operating procedures.
• Report concerns related to product condition or integrity.
• Support traceability through accurate record-keeping.

Required qualifications

• Ability to quickly adapt to changing conditions and solve problems in a timely fashion.
• Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances.
• Effective written and verbal communication skills.
• Reading comprehension skills.
• Ability to multitask and handle multiple issues at the same time without stress.
• Attention to details.
• Ability to lift up to 50 lbs without any health limitations.
• Able to stand and walk continuously during and up to an 8-10hr shift.
• Able to bend, stoop, reach above, and push/pull frequently.

Benefits

• Medical, Dental, Vision & Basic Life Insurance
• 401K Match
• Weekly paycheck with paid overtime eligibility
• Pay Progression Program
• Paid Time Off & Sick Time Off
• Comprehensive Benefits Package

About the company

ShipBob is a leading global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. It is a fast-growing tech company headquartered in Chicago.