Operations Supervisor – College Grad

The role

You will lead, coach, and develop approximately 25–30 warehouse associates. You will manage performance, use operational data, and help improve department processes within fulfillment operations.

What you will do

• Lead, coach, and develop approximately 25–30 warehouse associates
• Run shift huddles and set clear daily priorities for your team
• Monitor productivity, throughput, quality, accuracy, attendance, and safety
• Learn how to allocate labor based on volume and operational priorities
• Use data to understand performance and identify root causes
• Coach associates and provide clear, timely feedback
• Partner with Operations leaders and teams across HR, Safety, Quality, and Engineering
• Help onboard and train new associates
• Identify opportunities to eliminate waste and improve processes
• Maintain a safe, organized, and compliant work area

Required qualifications

• An interest in building a career in operations, supply chain, logistics, fulfillment, or people leadership
• Exposure to a professional or operational environment through an internship, co-op, part-time job, project, or other relevant experience
• Demonstrated leadership potential through work experience, campus organizations, athletics, volunteer leadership, military experience, or other team environments
• Comfort working with data and metrics to understand performance and solve problems
• Strong communication and interpersonal skills
• A willingness to spend the majority of the shift on the fulfillment floor working directly with your team
• Flexibility to work days, nights, weekends, holidays, and overtime based on business needs
• Ability to stand for extended periods
• Ability to lift up to 50 lbs.

Nice to have

• A degree, current enrollment, or coursework in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, Business, Engineering, or a related field
• Internship or co-op experience in supply chain, logistics, fulfillment, distribution, manufacturing, transportation, or operations
• Coursework or project experience involving operations management, supply chain analytics, Lean, Six Sigma, process improvement, or data analysis
• Previous experience leading a team, project, student organization, athletic team, or other group

Benefits

• Opportunities to take on more responsibility and continue building careers

About the company

ShipMonk is a tech-powered growth partner for ecommerce brands with over 12 owned fulfillment centers across the US, Canada, the UK, and Europe. They provide a global fulfillment network and proprietary technology to empower high-growth brands.