Carrier Submissions Coordinator (Employee Health Insurance)

The role

You will work with the Client Onboarding team and insurance carriers to ensure customers are properly submitted and enrolled. You will resolve eligibility concerns and use phone, text, and email for proactive outreach to carriers.

What you will do

• Assist the Client Onboarding team with submitting all required documentation and information to the Insurance Carriers
• Work to resolve any eligibility concerns with the carrier
• Ensure our customers are properly enrolled on the SimplyInsured platform
• Utilize phone, text, and email to provide proactive outreach to Insurance carriers
• Partner with internal team members in revenue operations and support

Required qualifications

• 1-2 years of experience in an execution-based role (sales, operations, customer service)
• Highly productive in completing a high volume of tasks
• Fantastic organization skills
• Familiarity with working with support ticketing and/or support CRM software tools
• Excellent written and oral communication skills

Nice to have

• Passion for helping people - especially when it comes to their health

Benefits

• Take what you need time off plan
• 100% Medical, Dental, and Vision Insurance coverage options for employees and dependents
• FSA plan
• 401k

About the company

SimplyInsured works with small business owners to purchase health insurance. The company aims to reduce fear in the health insurance industry by making it more transparent and accessible.