Plumbing Install Coordinator

The role

You will coordinate residential plumbing installation projects from handoff through completion. You will schedule technicians, prepare materials, and communicate updates to customers and internal teams.

What you will do

• Schedule and coordinate residential plumbing installation projects
• Communicate installation dates, arrival expectations, and project updates with customers
• Coordinate technician and installer schedules based on workload and job requirements
• Review job scopes and installation information prior to scheduling
• Verify required materials, equipment, permits, and job details are prepared before installation
• Coordinate with the warehouse and parts department to ensure materials are available
• Support the handoff between sales, service, and installation teams
• Maintain accurate job information, customer notes, and scheduling updates in ServiceTitan
• Monitor installation schedules and job progress throughout the day
• Communicate schedule changes or job delays to customers and internal teams

Required qualifications

• Must be 18 years of age or older
• Ability to communicate professionally with customers and team members
• Ability to work at a computer for extended periods
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Ability to manage multiple projects and changing priorities
• Strong attention to detail and follow-through
• Comfortable working with computers, scheduling software, and multiple systems
• Ability to communicate professionally with customers, technicians, managers, and vendors
• Strong problem-solving skills
• Positive attitude with a team-first mindset
• Dependable, organized, and able to work effectively in a fast-paced environment

Nice to have

• Previous scheduling, coordination, dispatching, or administrative experience
• Plumbing, HVAC, construction, or home-services experience
• ServiceTitan experience

Benefits

• PTO
• Medical, dental, and vision insurance
• 401(k) with company match
• Year-round stability
• Leadership training
• Personal and professional development opportunities
• ServiceTitan software and tools
• In-house training and hands-on learning
• Dedicated parts department and support team
• Professional facilities including an on-site gym
• Frequent team meals, celebrations, and holiday events
• Career advancement opportunities

Before you apply

• Must be 18 years of age or older
• Complete a background check

About the company

Sierra Air Conditioning & Plumbing is committed to creating an environment where team members can grow professionally within a supportive and energetic culture.