Plumbing Service Technician

The role

You will diagnose residential plumbing issues and perform repairs. You will educate homeowners on repair and replacement options to improve their plumbing systems.

What you will do

• Diagnose residential plumbing issues
• Perform plumbing repairs and service work
• Troubleshoot water, drain, sewer, gas, and fixture problems
• Educate homeowners on repair and replacement options
• Provide professional recommendations
• Generate Tech Generated Leads (TGLs) for replacement opportunities
• Build rapport with every homeowner
• Complete accurate ServiceTitan documentation
• Maintain inventory on assigned vehicle
• Follow all safety procedures and company standards

Required qualifications

• 21 years of age or older
• Valid Nevada driver's license
• Strong customer communication skills
• Professional appearance
• Detail-oriented and solution-focused
• Self-motivated with a positive attitude
• Ability to educate customers without pressure

Nice to have

• Residential plumbing service experience
• Drain cleaning and diagnostic experience
• Water heater installation experience

Benefits

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Company Van
• Company Phone & Tablet
• ServiceTitan Software
• Fully Stocked Warehouse
• Dedicated Parts Department & Parts Runners
• Tool Assistance & Equipment Support
• Paid Technical Training
• Hands-on Plumbing Training
• Ongoing Sales & Communication Coaching

Before you apply

• Conduct a pre-employment background check and drug screen (including marijuana)

About the company

Sierra Air Conditioning & Plumbing delivers plumbing, HVAC, and customer service to homeowners in Las Vegas.