Comfort Advisor

The role

You will conduct in-home comfort consultations to evaluate homeowner needs and recommend customized HVAC solutions. You will educate customers on equipment, warranties, and financing to deliver an exceptional customer experience.

What you will do

• Conduct in-home consultations to evaluate homeowners' comfort needs
• Recommend HVAC systems, indoor air quality products, and comfort solutions
• Educate customers on equipment options, warranties, maintenance plans, and financing
• Present financing options and explain available programs
• Build trust through honest recommendations and exceptional communication
• Deliver a five-star customer experience throughout the sales process
• Follow up with customers to ensure satisfaction and answer questions
• Generate referrals through exceptional service
• Achieve individual sales goals while maintaining company standards
• Accurately prepare proposals, estimates, and sales documentation

Required qualifications

• 21 years of age or older
• Valid driver's license
• Previous sales experience
• Strong communication, presentation, and relationship-building skills
• Customer-focused with a consultative sales approach
• Strong organizational and time management skills
• Comfortable using technology, tablets, and CRM software
• Ability to manage multiple appointments while maintaining exceptional customer service
• 2+ years Comfort Advisor experience

Nice to have

• 3+ years of HVAC industry experience
• Experience using ServiceTitan
• Knowledge of residential HVAC systems
• Knowledge of indoor air quality products
• Experience presenting financing options
• Proven track record of meeting or exceeding sales goals

Benefits

• 401(k)
• 401(k) Company Match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Company Vehicle
• Company Phone
• iPad/Tablet
• ServiceTitan Software
• Employee Assistance Program

Before you apply

• Background check and pre-employment drug screen (including marijuana)

About the company

Sierra Air Conditioning, Heating & Plumbing is a residential HVAC and plumbing company in Southern Nevada. They provide home comfort solutions throughout the Las Vegas Valley.