Clinical Staff Manager

The role

The Clinical Staff Manager oversees clinical scheduling, caregiver coordination, and administrative support. This role involves managing staff schedules, supervising caregivers, and supporting the delivery of care to residents with memory impairments.

What you will do

• Manage daily and monthly clinical staff schedules
• Maintain caregiver shift preferences and availability in a scheduling database
• Respond to emergent scheduling needs
• Supervise caregivers across all shifts, including PM, NOC, and weekends
• Assist with recruiting, interviewing, onboarding, and orientation of new caregivers
• Track and maintain associate licenses and certifications
• Provide updates to the Administrator and Director of Health Services on staffing and performance metrics
• Approve payroll and manage timecards for the clinical team
• Collaborate with HR and DHS on performance concerns, workers’ comp, and leaves of absence
• Coordinate training and continuing education for clinical staff

Required qualifications

• High school diploma or equivalent
• Experience in healthcare scheduling
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Empathetic communication style and a “can-do” attitude
• Walking, bending, lifting (up to 50 lbs.)
• Commitment to working with seniors in a culturally diverse environment
• Reliable transportation to meet attendance and punctuality standards
• Comfortable working in an environment with animals and pets
• Ability to collaborate with other department leaders

Nice to have

• Experience with dementia-related care
• Familiarity with scheduling software and dementia care practices

Benefits

• 401(k) matching
• Health, Dental and Vision Insurance
• Flexible Spending Account (FSA)
• Paid time off
• Tuition reimbursement and professional development assistance
• Referral program
• Pet Insurance
• Auto and Home Insurance
• Discount Programs

Before you apply

• Silverado does not accept candidates from outside recruiters or agencies
• Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable)
• Silverado uses E-Verify to confirm work authorization

About the company

Silverado is a memory care innovator that has delivered care to individuals with neurodegenerative conditions since 1997. It is a certified Great Place to Work®.