Clinical Staff & Office Manager

The role

The Clinical Staff & Office Manager will oversee clinical scheduling, staff coordination, and administrative support. This role involves managing staff schedules, supervising caregivers, and assisting with recruitment and training.

What you will do

• Manage daily and monthly clinical staff schedules
• Maintain caregiver shift preferences and availability in a scheduling database
• Respond to emergent scheduling needs
• Supervise caregivers across all shifts, including PM, NOC, and weekends
• Assist with recruiting, interviewing, onboarding, and orientation of new caregivers
• Track and maintain associate licenses and certifications
• Provide updates to the Administrator and Director of Health Services on staffing and performance metrics
• Approve payroll and manage timecards for the clinical team
• Collaborate with HR and DHS on performance concerns, workers’ comp, and leaves of absence
• Coordinate training and continuing education for clinical staff

Required qualifications

• High school diploma or equivalent
• Experience in healthcare scheduling
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Empathetic communication style
• Walking, bending, lifting (up to 50 lbs.)
• Commitment to working with seniors in a culturally diverse environment
• Reliable transportation
• Comfortable working in an environment with animals and pets
• Ability to work collaboratively with other department leaders

Nice to have

• Experience with dementia-related care
• Familiarity with scheduling software and dementia care practices

Benefits

• 401(k) matching
• Health, Dental and Vision Insurance
• Flexible Spending Account (FSA)
• Paid time off
• Tuition reimbursement and professional development assistance
• Referral program
• Pet Insurance
• Auto and Home Insurance
• Discount Programs

Before you apply

• Silverado does not accept candidates from outside recruiters or agencies
• Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable)
• Silverado uses E-Verify to confirm work authorization

About the company

Silverado is a memory care innovator that has delivered care to individuals with neurodegenerative conditions since 1997. It is a certified Great Place to Work®.